FAQ

 

What is your typical turn-around time for repairs?

Typically we diagnose in one business day. We will provide an estimate via email or phone call. Once we receive authorization to complete the repair, we will finish the unit within 24 hours if we have the part.

Can you guarantee you can fix my computer?

We can fix almost anything. We strongly live by the philosophy that for every problem there is a solution, and we are that solution provider. However, there are situations where we must replace a major component rather than repair the existing part due to nature of the failure. If this situation arises,then unit replacement may be more economical. We will provide an estimate so you can determine whether it is worth repairing. The bottom line is if we don't fix, we will not charge you.

What brands do you repair?

We repair all major brands such as Apple, Mac, Asus, Acer, MSI, Hewlett Packard, Compaq, Gateway, Toshiba, IBM, Dell, Sony, etc.

Why should I choose PC Medics 911 services over the competition?

Well the answer is simple...We are experienced, honest, and highly trained technicians. We complete repairs more efficiently than other facilities. Beware of facilities offering lower hourly rates as they may bill you more hours to compensate for the lower rate. We have been in the computer repair business for many years and we promise fair, honest business practices.

What payment methods do you accept?

We accept cash, PayPal, all major credit cards, check and money orders. We also offer a no-credit-check financing!